Privacy Policy

Effective Date: May 16, 2026

 

At Done Right Flooring (“Done Right Flooring”, “we”, “our”, or “us”), we value your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding flooring services.

​

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Home or project address

• Information related to flooring inquiries, estimates, or services

• Any information you submit through contact forms, quote requests, email, or phone calls

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of website visits

 

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests

• Provide flooring installation or related services

• Schedule appointments or consultations

• Improve our website and customer experience

• Communicate with you regarding services, updates, or promotions

• Maintain internal business records

• Comply with legal obligations

 

3. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors use our site and improve the user experience.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist in operating our business or website, including:

• Website hosting providers

• Analytics providers

• Scheduling or communication platforms

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative and technical measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.

 

7. Your Rights

Depending on applicable privacy laws, including Canadian privacy legislation, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent for certain communications

• Request deletion of personal information where applicable

To make a request, please contact us using the information below.

 

8. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

​

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Done Right Flooring
Website: www.donerightflooringyyc.com